We design, build, implement, host and support B2B ecommerce web sites for manufacturing organizations. A B2B ecommerce web site can play a very strategic role by enhancing and reinforcing customer relationship, reduce friction in the sales process, customized pricing, personalized offerings etc.
A B2B commerce site can take many forms depending upon business need. It can be a customer portal solutions, a parts reselling portal for customers and resellers, a direct-to-customer sales channel.
A B2B site offers an opportunity and platform to innovate and expand the existing customer relationship through new business models, new products and conceirge services.
Types of B2B eCommerce Sites
B2B eCommerce Business Innovation
New Business Model
One of the most popular model for building a sticky relationship with a customer based on recurring revenue, platform integration and convenience. Subscribers increase the value of your company, increase the life time value of a customer, smooth out demand, provide free market research and boost cash flow. All of this leads to a loyal customer who is not price sensitive but is willing to pay more in exchange for ease of doing business.
New Revenue Sources
ECommerce allows B2B sellers the ability to leverage existing customer relationships for new products and services to complement the existing offerings which add value. These products can be in the form of a physical product or a service and in many cases, can be sourced from OEMs and resold through the online store. Drop ship models are equally popular appraoches to develop new product categories without incurring the carrying costs of new inventory.
Multi-channel Customer Relationship
B2B platforms provide a rich ecosystem to develop a deeply engaged customer relationship across multiple channels which are massively personalized. Online sites are a huge and extremely rich source of consumer behavior data which can be mined; customized to show products they are most likely to buy, special pricing, personalized offers and promotions. By personalizing the site based on data analytics, a customer will reward the business through repeat purchases, basket size, average order value and overall customer lifetime value.
How We Can Help
Aurora Digital is a leading provider of custom built B2B and B2C eCommerce systems. Our solutions are 100% designed to meet cutomer’s business requirements such that it enhances their brand value and deepens their customer relationship. Our services include all aspects of the online commerce solution including:
We work closely with project sponsors and senior business executives to capture and document the critical business requirments for the site.
We will devlop the design and architecture of the complete system such that the business requirements can be met.
Store development on leading eCommerce platfroms or custom built with proprietary architecture. We support all leading platforms including Magento, Shopify & WooCommerce.
With our 30+ years of experience in developing custom solutions, we can build a fully customized eCommerce platform in .Net, Java/J2EE/PHP platforms.
System integration with backend enterprise applications including ERP, CRM, Google Analytics, Logistics and Supply Chain
Support and hosting
We can provide highly secured and high performance hosting services through our partners.
We provide a very comprehensive set of services through phases of awareness creation, engagement, conversion and ascension of a customer into an advocate of your business. Please read about our Digital Marketing services here.
Platforms We Support
Magento, Shopify, WooCommerce, Hybris, Custom Built
Visual ERP, Sage MAS 500, SAP, Oracle, Counter Point
API/Web Services, Microsoft Biztalk
Magento WooCommerce Shopify Custom built Services